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Privacy Policy

Aphesis Publishing, L.L.C. respects your privacy.

This Privacy Policy covers all parts of our site.

We will not reveal your personal information or e-mail address to anyone.We do not collect e-mail addresses for the purpose of advertisement or sending spam, nor will we provide your e-mail address to those who do.

We do not use Cookies or any other devices to collect information about you or your use of our site.

The only information that we will know about you is the information that you transmit to us either by e-mail or by completing an order form. You are under no obligation, at any time, to reveal any information about yourself that you do not want us to know.

Shipping For USA Delivery/Residents:

Shipping costs for USA Delivery-Addresses include 4th-class postage, postal insurance (depending on the number of books shipped), and packaging. The cost for shipping for the first book is $4.00 per book, and for each additional book when shipping is combined is $1.00, unless otherwise specified.

If you prefer another shipping rate or shipping service, please email us for the costs

Shipment Notification:

We will notify you by e-mail of the date your book has been shipped to you.

Return/Refund Policy

Refunds: Sorry! All Book Sales Are Final.  NO RETURNS.  NO REFUNDS.

Lost Shipments: In the event a book is lost during insured shipment, we will not refund until the post office or delivery service completes its lost-mail/insurance investigation. We will file a lost-mail/insurance claim with the post office or the delivery service and we will require the buyer's cooperation in the completing the paperwork and assisting in the claim process.

Damage During Delivery: We require the following if any book is damaged during an insured delivery:

If the book was mailed, the buyer must bring the book, along with all the packaging, to a post office and file an insurance claim with the post office. After the post office completes its investigation, we will refund either (1) the cost of the book, plus the shipping costs paid by the buyer, or (2) any difference between the sum of the cost of the book, plus the shipping costs paid by the buyer, less the amount the insurance pays on the claim to the buyer. Otherwise, we will not refund on damaged books when the damage occurs during shipping.
If a delivery service other than the post office is used, we will require the buyer to cooperate and assist in filing an insurance claim, and we will not refund until such investigation is completed by the delivery service.
Please contact us immediately if your book is damaged during an insured delivery, and we will assist you in filing the insurance claim.

Uninsured Shipping: At our discretion, and if you are willing to assume the risk of loss of damage during delivery, we may ship without insurance if the cost of the insurable rate is greater than you are willing to pay. We may require payment for registered-mail cost, instead of the insurable shipping rate. In the event of loss during shipment, we will assist you in filing a lost-mail claim and provide you with a copy of the Certificate of Mailing receipt to prove that we shipped your book.

Customer Service

Phone: 216-253-2531

Email: consumerrelations@aphesispublishing.com 







 
   


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